About Consultant

Sr. Service Delivery Manager involve overseeing a range of functions to facilitate the delivery of superior services to the end-users. Maintaining high performance levels for service-related processes, and implementing improvement activities wherever necessary.

Taking accountability for service delivery performance, meeting customer expectations, and driving future demand. Building strong relationships with teams and stakeholders to enable effective dialogue exchange between departments

Service Experties

  • Operations Management
  • Business Analytics
  • Team Management
  • Quality Assurance Management
  • Enterprise Product Technical Expertise
  • Goal-oriented focus
25+ years of work experience

Experties Area

Effective Communication
Back-end operations management
Business Analytics
BCRP Planning
Team Motivation
Innovative Thinking
Leadership and Interpersonal skills

Education

  • Bachelor of Commerce