Growing your business and helping with organizing

We give our customers independence from defined IT product lifecycles, allowing an organization’s business and technical needs to drive their hardware upgrades. By coupling traditional distribution services with our end-of-life expertise, we offer customers a simple and cost-effective method for extending, maintaining, and optimizing their enterprise IT (No matter what make it is either HP/DELL/IBM/ CISCO/Juniper/SUN/ Oracle/Storagetek/Tanberg etc.),

Our key offerings

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  • Global spares in North America/Europe/APAC/GULF/INDIA regions
  • Single point of contact for multi-geo support
  • Global hands and feet network
  • Global logistics facilities
  • Complete White labelled Services offerings
  • HWBF support for below OEM's
    • HP, IBM, Dell, Oracle-Sun, Hitachi, EMC, NetApp, Super Micro, CISCO, Juniper etc.
  • Complete White labelled Services offerings
    • Customize support offerings (Full Support, Labour only Support, Spare only Support)
    • EOSL HW support requirement
    • Old HW buy out during migration project
    • Short term resource deployment
    • Customized training for various HW platform
  • Committed Resolution Time for every SLA proposed
  • Technical and Managerial resource Deployment

Tekminders Field Services offering includes Data-Centre & Network deployment, break/fix and logistics services. These can be individual elements, or also offered as a complete turn-key solution to address your support needs globally.

An Eco System has been created in North America, Europe, APAC to cover 80+ Countries to augment your capabilities and expand your reach, whether you need a single field engineer to replace a part, or a team of experts to perform simultaneous installations spanning multiple geographies. Tekminders has got you covered anytime, anywhere.

Having 24x7x365 multi lingual support and Global Project team based out in Bangalore India we do any Project and Incident basis support governance with Single point of accountability. Our project management team has extensive experience providing support for medium and large scale deployment projects where aggressive scheduling and complex customer communications if required. Our logistic services provides same day and next business day parts delivery to site when coupled with our Break/Fix offering, and ‘just in time’ delivery for scheduled deployment activities when paired with our Network Deployment offering.

Businesses are starting to demand more from Enterprise IT investment. There is increasing pressure on Operation team to reduce costs, boost agility, increase availability and deliver more; But with the Increase in demand how one will the expectation? The only answer is Tekminders Managed Services.

Our flexible approach means you don’t have to outsource everything, Managed Services can be the best way to help you transform your business. We can work collaborate with your existing teams and providers to provide high level quality of service to your choice.

Managed Services with Tekminders offers freedom – freedom from incidents, emergencies and reoccurring problems that come with monitoring and managing your IT infrastructure. We remove the weight of managing technology so you can focus on what you do best – growing your business.

Our Managed Services provide more than just extra hands and bodies. We provide you with years of knowledge and the most up-to-date technical training available. We provide 24/7/365 support – end-user support, Help Desk support and support with fixing nagging issues that pull valuable resources off important projects. Finally, we provide a service agreement that financially guarantees your satisfaction, or your money back.

With Tekminders, you can leverage the latest technology with fewer headaches and less overhead. This means more time and manpower to focus on your strategic goals, and a larger return on your IT investment.

Due to the critical nature of many Datacentres, downtime can have a significant business and financial impact on organizations – resulting in lost revenues, reduced productivity and decreased customer confidence. The DataCenter equipment and application monitoring service offered by Tekminders increases service availability by delivering around-the-clock monitoring for each layer of the DataCentre architecture.

The Solution

Tekminders’s DataCentre Monitoring & Management helps organizations of all sizes quickly pinpoint issues within their Data Centre environments by proactively monitoring the physical and virtual servers, storage, networking, as well as the operating systems, applications, and data running on the hardware platforms. Tekminders’s specialized staff proactively monitors the architecture using a combination of monitoring tools to identify availability and performance issues in near real-time. Upon identification, Tekminders isolates the issue and notifies the customer for remediation.

READY TO HELP YOU - 24 X 7

We understand that emergencies can happen at any time, so your IT service partner should be ready to support you every moment. TekMinders 24 x 7 phone support is available round the year to meet all your Critical IT support needs and ensure that your data centers are up and working with full potential. So you can raise a ticket at any point of time – whether it is at midnight or during the holidays.

We a assure that our team of experts revert back to your IT needs within the assured timeframe of the SLA,. All this comes to you within the promised package. No hidden cost!. We are passionate about support work and we work towards making the lives of our clients easier. So we let you sleep in peace by taking care of your IT assets. As a leading IT maintenance provider, Tekminders is dedicated to offer highest quality customer service and cost-effective solutions to help our clients get the best value for their money. We have catered to the IT requirements of clients across a wide range of industries and we have won acclaims for the quality of support provided. So, no matter what kind of service you are looking for, we can help you.

Once the design is complete, the solution needs to be delivered to the field and the task of field deployment begins. Whether a simple change, migration or complete rollout of new hardware and software, the need for a solid methodology, process and an extensive network of proven field resources is critical.

Successful field deployment requires more than simply dispatching an engineer to install, upgrade or replace hardware or software onsite. It takes a well thought out plan, logistical capabilities and a trusted network of field engineering resources to be successful. Where many companies have the engineering expertise to develop the design, they lack the logistics and field engineering components needed for a successful deployment.

The Solution

Tekminders’s Enterprise Deployment offering provides all of the elements required for a successful deployment. As a whole, these operate as a turn-key solution or individual elements can be leveraged to fill gaps in your team

Project Management – provide leadership and coordination

Site Survey – onsite field engineering validates and documents the environment

Staging – load, configure and test solutions prior to shipping increases success

Field Deployment – ensure that your installations go smoothly by leveraging Tekminders’s network of onsite field service technicians

What you can GET

Site Survey

  • Onsite verification of site preparedness
  • Written report outlining any requirements prior to installation
Staging
  • Receipt and verification of equipment at centralized staging facility
  • Load and configure hardware/software per design specifications
  • Test as a system
  • Repackage and ship to installation location
Onsite Deployment
  • Inventory, inspect and physically install hardware
  • Attach physical interfaces and validate network interface status
  • Power-up and test connectivity