February 25, 2021 | COVID-19 Pandemic | No Comments
As India and the world was responding the coronavirus (COVID-19) outbreak, at Tekminders our thoughts, first and foremost, were focused on ensuring the safety and wellbeing of our employees. Having adopted a work from home model during the initial phase, keeping in mind the critical nature of the business, team Tekminders soon espoused a holistic approach towards surpassing the safety and hygiene pre-requisites to get the workplace ready from September-2020.
We strategically set about incorporating the right measures such as sanitizing the workplace, obligatory usage of masks and regular temperature checks as part of the daily routine. The ideal social distancing norms were put in place as the employees were made aware of the ‘new normal’ of the workplace. We set up a special forum for employee communication to circulate the latest and relevant information to the employees from a reliable source. While the Bangalore office opened in October-2019, the Delhi office opened in November-2019 with a flexible work-from-home option. The remaining offices in India reopened from December-2019 as well.
Tekminders left no stone unturned to demonstrate our commitment towards our stakeholders and ensure smooth business continuity during the COVID-19 lockdown. Efforts were made to support the teams on their physical and emotional wellbeing, managing anxiety and fears and being able to contribute fully during this period. A doctor-on-call was made available to address employee doubts and questions. Thus, assured about being fortified with the right safety and hygiene tools, our workforce was able to resume the corporate and branch offices in a motivated, happy frame of mind – reaching out to customers to take care of their maintenance requirements.
In summary, SLAs never suffered, customer contact was never impacted, meetings were held on time, productivity level was enhanced, and stress levels were reduced – delivery the optimal work-life balance.